All orders are shipped via UPS or US Mail. If you require expedited air shipments please call 1-877-DOC-GREENBERG (362-4733) or Email your request to Info@CosmeticSurgeonInAJar.com. A customer service representative will advise you of the additional costs.
If you are placing an order to ship outside the USA you must call or E Mail customer service for the cost. If you approve the cost we will process order. You are responsible for any customs or tariffs.
All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 3 business days of receiving your order. Orders placed after 1:00pm EST will be processed the following business day. All orders are shipped via Federal Express Ground. The tracking information will be provided to you via Email should it be requested.
No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone or e-mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.
Please note that shipping time is not the same as total delivery time. We need time to process and assemble your order before we actually ship it.
We want our customers to be completely satisfied with your purchase. CosmeticSurgeonInAJar.com stands by the superiority of our products. Should you for any reason be unsatisfied with your purchase we will promptly issue a refund.
If you need to return your product(s), please do so within 30 days. Shipping and handling are not included in refunds.
Please call 1-877-DOC-GREENBERG (362-4733) for return shipping information.
We will ask you to please include a copy of your receipt (or a note with your order #, name, email address, phone number), an RA# that we will assign to you and your reason for returning the product(s).
These products are a treatment and does not guarantee results.